Questions to ask an HVAC company before you book

Do you charge a service call fee? Ask what it is and whether it goes toward the repair.

Repair or replace? Ask for both prices if the system is old, and what each would involve.

Is the technician licensed? If your state or city licenses HVAC work, ask for the licence number and check it with the issuing agency.

What's covered by warranty? Ask about parts and labor separately.

Emergency rates? Ask before an after-hours visit.